The silver lining for U.S. diplomats of this week’s WikiLeaks release of secret State Department cables is that there is more buzz about their work than there has been in years. Even though it’s for the wrong reasons, it provides a chance to use the public attention for a serious debate on modern diplomacy.

The general public usually hears about diplomats when there is a spy scandal, or when a diplomat is arrested for selling U.S. entry visas to foreigners — for money or sex. Members of the U.S. Foreign Service often complain that it’s an unknown entity to the very people diplomats represent abroad. My extensive research in the last seven years confirms that concern. Most Americans have no idea what their representatives do every day — and many have no interest in learning about it, either.