Airlines wake up to benefits of mileage redemption for unsold seats

IMG_0439There are few more frustrating aspects of being loyal to an airline or a global alliance than the inability to redeem the miles you’ve worked hard to earn for what are known as award flights. There is, however, something even worse: Airlines choosing to send out flights with empty seats rather than make some of them available for mileage redemption.

I’m referring to saver award levels, not those that require double or triple miles. As it is, round-trip saver awards require as many as hundreds of thousands of miles these days.

Last week, I called out Air New Zealand, one of the worst offenders — particularly in Business Class — on Twitter. With a few hours left until its Los Angeles-London flight on Feb. 2, there were six unsold Business seats. Yet not one of them was available on miles. On the same flight the next day, 16 Business seats were open — again, no award space. The coach cabin was wide open on both days, so the carrier wasn’t protecting Business seats to accommodate a so-called oversell in economy…
 
>> READ THE FULL STORY ON THE HUFFINGTON POST

Do presidents trust the Foreign Service?

FPPresident Barack Obama followed tradition at the opening session of the U.N. General Assembly this week by engaging in perhaps the most intense diplomacy this year, juggling everything from the Syria crisis to development aid. At his side were mainly politically appointed aides, including National Security Adviser Susan Rice, her deputy Benjamin Rhodes, and U.N. Ambassador Samantha Power. But most of the people working behind the scenes to make it all happen are career diplomats, also known as Foreign Service officers — a group of about 8,000 Americans who, along with about 5,000 technical staff, serve in 275 embassies, consulates, and other missions around the world.

Over the years, the Obama White House has been criticized as being too controlling on foreign policy, running an overly tight ship, and keeping these professionals at the State Department — the Foreign Service’s home agency in Washington — at arm’s length when it comes to the issues the administration most cares about. Critics cite the Iran nuclear negotiations and the secret talks with Cuba as recent examples of diplomacy where more professionals could have been included at earlier stages. Does that suggest a lack of trust?…
 
>> READ THE FULL STORY IN FOREIGN POLICY MAGAZINE

Is U.S.-India diplomatic strain over?

On this week’s episode of Conversations with Nicholas Kralev, Nisha Biswal, assistant secretary of state for South and Central Asian affairs, talks about the complex U.S.-India relationship, and about attitudes toward Russia in Central Asia.

Mapping out path in Foreign Service

On this week’s episode of Conversations with Nicholas Kralev, Philip Reeker, former ambassador to Macedonia and incoming consul-general in Milan, talks about the wide variety of tasks professional diplomats perform, and creating a successful Foreign Service career.

U.S. diplomats’ influence at home

On this week’s episode of Conversations with Nicholas Kralev, we discuss the role career diplomats play in making U.S. foreign policy, and why presidents tend to distrust the Foreign Service, with James Jeffrey, former ambassador to Iraq and Turkey, and Avis Bohlen, former assistant secretary of state for arms control.

Exploring U.S.-Iran reconciliation

On this week’s episode of Conversations with Nicholas Kralev, author and Iran expert Barbara Slavin talks about the prospect of a long-term nuclear deal with Tehran, the possibility for U.S.-Iran reconciliation, and the likelihood of American diplomatic presence in Iran.

Can Washington ever please Moscow?

On this week’s episode of “Conversations with Nicholas Kralev,” two experts discuss the successes and failures of U.S. diplomacy with President Vladimir Putin’s Russia, and the need for Washington to be more strategic in its dealings with Moscow.

Running the world’s largest embassy

On this week’s episode of “Conversations with Nicholas Kralev,” the U.S. ambassador to Iraq, Stephen Beecroft, talks about the challenges for U.S. diplomacy in the country amid continuing violence and political dysfunction.

When diplomacy befriends technology

On this week’s episode of “Conversations with Nicholas Kralev,” Alec Ross, former senior adviser for innovation at the State Department, talks about the role of modern technology in achieving diplomatic objectives, empowering citizens around the world, and reconciling Internet freedom with U.S. government surveillance.