NATO hotels greet America’s military

Access to a wide network of special military hotels around the country is a well-known benefit for members of the U.S. armed forces and their families, but apparently few of them know that they can stay at hundreds of similar hotels throughout Europe at bargain prices.

It’s natural that most service members spend their vacation in the United States — it’s easier, cheaper, and soldiers just back from an overseas tour are not that keen on heading abroad again. There are many decent domestic military hotels offering very attractive rates, often half of what you can find on the regular market. Then there are a few properties that seem to be known by just about everyone. Among them is the Hale Koa Hotel on Honolulu’s Waikiki Beach…

Award blocks still irk United fliers

There is rarely a single specific issue a reporter writes about that provokes huge interest from its first mention, and then continues to do so for months on end. For loyal customers of United Airlines, however, the carrier’s blocking of “award” seats made available by its partners in the global Star Alliance is not just any issue.

That was evident as soon as this column exposed the previously secret practice in September, as hundreds of members of United’s frequent-flier program, Mileage Plus, complained either to me or the airline. Although I haven’t dedicated a column to the issue since early December, I continue to receive e-mail messages about it. I also try to answer some questions in a thread on FlyerTalk…