There are many things about today’s air travel system that annoy the most patient people — passengers and airline employees alike. It’s easy to encounter rudeness on both sides. I’ve learned to block out most of the noise and avoid hassle or stress, but I realized during a trip this week that I have my own pet peeves list.
1. Passengers demanding upgrades from gate agents, because they are on a “full fare” or have elite status — except that their ticket’s booking class is nowhere near Y or B, and they have the lowest status level.
2. Airport lounge gatekeepers wrongly denying you access and insisting they are correct when you confront them with the actual rules. Worse yet, they find a supervisor who agrees with them — as if repeating a mistake twice makes it right.
3. Passengers trying to hide a bag they put on the floor of an exit row, not to be seen by the flight attendant who warned them that luggage is not allowed there…