‘Gardening’ your airline reservation

Many travelers consider all their flight-planning work done once they buy a plane ticket, and they don’t think about it again until it’s time to fly. In most cases, that’s a recipe for trouble. There are many things that could go wrong and ruin your trip long before you arrive at the airport, and paying just a little attention — I call it “gardening” your reservation — and knowing how to handle those issues in advance could prevent a travel disaster.

Let’s begin with the simple things. As you may have discovered, sometimes there are no seats available for you to select at ticketing. That could be a result of overselling the cabin, or the only seats left may require an additional fee. Many fliers simply leave it at that, hoping for a seat on the departure day.

It doesn’t take much to do better than that. Whether you have no assignment or are stuck in a middle seat, chances are a decent seat will open up before your travel day, as other passengers get upgraded or cancel their reservations. All you have to do is check the seat map from time to time. Convenience and comfort are very important to me during a trip, and I don’t like to leave anything to chance. That means there are certain things I have to do to “tend” to my bookings, so that any potential issues can be resolved in advance…

Predicting flight delays and cancellations

Are you one of those travelers who wait until they get to the airport to find out that their flight has been delayed or canceled? It’s time to become a proactive flier and learn how to predict disruptions, so you can get rebooked before anyone else on your flight, with a minimum impact on your travel plans.

Although there is no guarantee that your prediction success rate will be 100 percent, because airlines often swap aircraft, the method I’ve adopted works most of the time. It’s actually rather simple: I track the planes assigned to my flights by matching arrival and departure gates. Continental Airlines makes it even easier by providing the most advanced data in the industry, but more on that later…