Flights

nkralev on March 18th, 2010

Iraq may not be among Western travelers’ most desired destinations quite yet, but some of the world’s leading airlines have decided that flying to the war-ravaged country can be profitable, so they are returning there after a 20-year absence.

Although two of Europe’s major carriers — Austrian Airlines and Turkish Airlines — have been serving Iraq since 2008, their re-entry in that market was viewed as only moderately significant at the time, and none of their peers followed suit.

Austrian chose Erbil, the capital of Kurdish northern Iraq, which was never nearly as violent as the rest of the country. Turkish began flying to Baghdad, as well as Erbil, but Turkey is not a European Union member. Neither carrier has a truly global network to connect Iraq with many other countries on different continents…

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nkralev on March 18th, 2010

If you thought complaints about a policy of your preferred airline would fall on deaf ears, last week proved you wrong. As travel companies struggle to survive the economic crisis, they are increasingly listening to their most loyal customers.

As I reported in this column, United Airlines announced last month that it soon would end advance domestic upgrades, which could be confirmed using electronic certificates top elite travelers get if they fly at least 10,000 miles per quarter.

Though United tried to mask that huge loss for its best customers with the promise of automatic “free upgrades” if space in first or business class is still available a couple of days before a flight, the outcry against the new policy was overwhelming…

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nkralev on March 18th, 2010

If you’ve become accustomed to upgrading your domestic flights on United Airlines months in advance, the party will soon be over. The carrier is abandoning its current system of so-called confirmed upgrades in favor of the last-minute upgrades that are more popular in the U.S. industry.

United announced the change last week, although it’s not planning to implement it until spring. The current system apparently was confusing for some passengers, although I prefer to call it sophisticated and not at all difficult to master if you are a semi-frequent flier.

However, that’s not why United is making the change. Rather, in trying to maximize revenue from selling first-class seats for cash, it will keep more of those seats open until just before departure, and if it can’t sell them, it will give them to elite customers for “free,” meaning it won’t charge frequent-flier miles for the upgrades…

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nkralev on March 17th, 2010

Are you one of those airline junkies who not only do for themselves almost everything a travel agent does, but also often help friends and colleagues — or even people they barely know? Have you reached the point of frustration that eventually comes with anything time-consuming one does for free?

I’ve been close to that point for a few months now, for years having booked trips for others, checked them in for flights online, kept an eye on departure times and helped them redeem miles for “award” tickets. I suppose the frequency of those free services hasn’t become abusive quite yet, so I haven’t changed my ways.

But some other fellow junkies who also write about travel have had enough. They happen to be bloggers who, along with commenting on various airline news items, offer travel advice — including responses to e-mail inquiries about airfares, flight delays and resolving post-travel issues…

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nkralev on March 17th, 2010

How many miles have you flown over the years and how many hours have you spent in the air? What is your most-traveled route? How many times have you circled the Earth or flown the distance to the moon?

Flying today may not be as much fun as it used to be, but many travelers still find it fun to keep track of their flight history. Having such a log can also be practical, in case you need to remember when you were in a certain country, for example.

For years, my main frequent-flier account was my only reference to past trips. Airline alliances make it possible to post flights on several carriers to the same account, and being loyal to one alliance pays off in terms of achieving elite status…

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