U.S. ESTA trouble for SAS passengers

It has been more than seven months since the new U.S. Electronic System for Travel Authorization (ESTA) has been mandatory for airlines that fly citizens of visa-waiver countries to the United States. Yet some carriers’ computer systems are reportedly experiencing serious problems, resulting in denied boarding for travelers with valid ESTAs.

Last week, I received a disturbing e-mail message from an Austrian citizen who had read my previous coverage of ESTA issues. On July 5, she wasn’t allowed on a Scandinavian Airlines (SAS) flight from Stockholm to Chicago, for which the carrier blamed problems with the passenger’s ESTA…

U.S. visa-free travel comes with strings

Are you getting ready to welcome friends or relatives from overseas for the holidays? Or perhaps you are one of those visitors. This might be a good time to check the latest U.S. entry requirements, especially if you or your guests are traveling without a visa.

Most citizens of the 34 countries participating in the so-called visa-waiver program think that all they need to board a plane to the United States is a passport and an airline ticket. For the most part, they are right. But what kind of passport and ticket? If your passport was issued before Oct. 26, 2005, it must be machine-readable, with a strip at the bottom of the title page that can be read by a computer when swiped…