Hidden perils of airline code-sharing

The practice of one airline selling seats on another carrier’s planes with its own flight numbers has been around for years, and many travelers are familiar with the term “code-sharing.” Yet even experienced fliers continue to be surprised by what amounts to false advertising.

It’s holiday time, and I’d love to write columns about how seamless and hassle-free travel is — which is true for me in most cases — but I keep hearing from readers about questionable airline behavior. In the latest example, LACSA, Costa Rica’s national airline, may have misled some customers…

Ups and downs of diplomatic life

Carol Hazzard was a 20-year-old secretary at the University of Buffalo in 1969, but the life she dreamed about was far removed from the monotony of upstate New York. “My only goal in life was to travel and see the world,” she recalled recently.

One night, her mother asked her to go to the corner grocery store for some milk, and on her way there, she ran into her old high-school basketball coach, who was working as a flight attendant for Eastern Airlines.

Ms. Hazzard thought such a job would help her realize her dream of traveling. But the former coach was not enthusiastic about recommending her new profession to others. Instead, she advised Ms. Hazzard that she could see the world while continuing to work as a secretary…