Corporate travel’s lack of innovation

Why have corporate travel managers become so prone to inertia and averse to innovation in recent years? Why are numerous companies spending millions of dollars more on travel than necessary? Is it time for the travel manager’s job description to change? I’ve been trying to find answers to these questions since I dedicated myself to travel education and training this summer, through my Kralev International advisory services.

But it was a post by Scott Gillespie, who writes a blog on procurement and corporate travel management, that prompted me to air my thoughts in public. Although my arguments aren’t quite what he had in mind, I was happy to see that others share my concerns about corporate complacency…

Ups and downs of diplomatic life

Carol Hazzard was a 20-year-old secretary at the University of Buffalo in 1969, but the life she dreamed about was far removed from the monotony of upstate New York. “My only goal in life was to travel and see the world,” she recalled recently.

One night, her mother asked her to go to the corner grocery store for some milk, and on her way there, she ran into her old high-school basketball coach, who was working as a flight attendant for Eastern Airlines.

Ms. Hazzard thought such a job would help her realize her dream of traveling. But the former coach was not enthusiastic about recommending her new profession to others. Instead, she advised Ms. Hazzard that she could see the world while continuing to work as a secretary…