Sheraton
BURGAS, Bulgaria — The evening news bulletin on Bulgarian National Radio began with a familiar item: Another meeting of the Politburo of the Communist Party’s Central Committee. Then the announcer uttered a sentence that left Bulgarians stunned: The country’s dictator of more than 35 years, Todor Zhivkov, had just been “relieved of his duties.”
It was Nov. 10, 1989. I was only 15, but understood that what had happened was not just a simple personnel change in the Soviet Union’s most trusted satellite. Within minutes — though a day late — I learned of the fall of the Berlin Wall.
Last month, as I sat in the same room in my parents’ apartment where I heard the news, I realized that those events had changed my life more fundamentally than anything else I have experienced before or since. Had communism not collapsed, I would never have been allowed to go to the United States…
Continue reading about Momentous change brings new challenges to Bulgaria
KRAKOW, Poland — A black Trabant pulled up in front of the Sheraton hotel and its driver helped passengers out of the boxy, cut-rate car that remains a symbol of communism two decades after its collapse.
The “communist tour” of Krakow was over. The 23-year-old guide, Eryk Grasela, had taken a Washington Times reporter and photographer to Nowa Huta, a suburb built in the 1950s as a “model communist city” and counterpoint to “bourgeois” old Krakow, long known as Poland’s cultural capital.
While other former communist countries have tried to erase many Cold War memories since they became democracies in 1989, Poland has embraced its past, made the best of it and moved on. Today, Poles seem more satisfied with their lives than many others in the region…
Another domino in the hotel fees game has began falling. Three of the world’s largest chains — Starwood, Marriott and Hyatt — now offer free Internet access to their elite members. Another two, however — InterContinental and Hilton — are holding out. For how long?
Like most frequent travelers, who are usually also elite members of various loyalty programs, I’ve become accustomed to free hotel perks, such as breakfast, room upgrades and lounge access. At the same time, I’ve oddly got used to paying Internet fees that are sometimes higher for one day than my monthly charge at home, and for speed several times lower.
I complain about them occasionally — especially in Europe, where they can reach $30 — but if I’m working on the road, I keep paying them. After all, using a hotel computer in a business center is not the best way to research and file a story…
Continue reading about Free hotel Internet for elites slowly becomes the norm
Are airlines and hotel companies trying to benefit from charity donations to Haiti? When you donate miles or points, how do they decide into how many dollars your contribution converts? Should they be more generous than they are?
Every major U.S. carrier and hotel chain is offering the members of its loyalty program to redeem points in support of earthquake relief operations in Haiti, which was almost totally devastated earlier this month. For many Americans who may be short on cash but have thousands of points in various accounts, that is a rather attractive option.
Most airlines transfer the miles you redeem directly to the Red Cross or other organizations, which use them to book “award” tickets for their employees or disaster victims. Of course, those charities need either dedicated personnel or a travel agent to spend significant time working with the airlines to find the ever-so-elusive “award” availability…
What makes a hotel loyalty program most competitive? Is it the elite benefits it grants its best customers or the variety of options it offers for redeeming earned points? Does it matter who’s asking: a program executive or a traveler?
It turns out, it does. As a customer, if I decide to be loyal to a hotel chain, the first thing I do is look up the requirements for achieving top elite status, and then the benefits that status would give me. Only after that do I consider the value of the program’s points.
However, Steven S. Sickel, senior vice president for distribution and relationship marketing at the InterContinental Hotels Group, who oversees the chain’s loyalty scheme, Priority Club, has a different perspective. The group also includes the Holiday Inn, Crown Plaza and Staybridge Suites brands…
Continue reading about Hotels offer flexibility to earn loyalty
