United States

NATO hotels greet America’s military

Access to a wide network of special military hotels around the country is a well-known benefit for members of the U.S. armed forces and their families, but apparently few of them know that they can stay at hundreds of similar hotels throughout Europe at bargain prices.

It’s natural that most service members spend their vacation in the United States — it’s easier, cheaper, and soldiers just back from an overseas tour are not that keen on heading abroad again. There are many decent domestic military hotels offering very attractive rates, often half of what you can find on the regular market. Then there are a few properties that seem to be known by just about everyone. Among them is the Hale Koa Hotel on Honolulu’s Waikiki Beach…

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Keeping track of your trips

How many miles have you flown over the years and how many hours have you spent in the air? What is your most-traveled route? How many times have you circled the Earth or flown the distance to the moon?

Flying today may not be as much fun as it used to be, but many travelers still find it fun to keep track of their flight history. Having such a log can also be practical, in case you need to remember when you were in a certain country, for example. For years, my main frequent-flier account was my only reference to past trips. Airline alliances make it possible to post flights on several carriers to the same account, and being loyal to one alliance pays off in terms of achieving elite status…

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Cancel trip, but don’t lose ticket

Have you ever had to cancel a planned trip and lose your nonrefundable plane ticket? Next time, you don’t actually have to lose the ticket. In most cases, even if it’s nonrefundable, its value — except for any penalties — can be applied toward another ticket, and not necessarily on the same airline.

The first and most important thing you need to do is cancel your original itinerary before your first flight takes off. If you don’t, you’ll really lose the ticket’s value. After cancellation, you have two options. You can either use the old ticket’s “residual value” — the total price minus the penalty — to purchase a new ticket if you have another trip coming up, or you can use that amount any time until one year from the date your original ticket was issued. You don’t have to travel by that date — just buy the new ticket…

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Award blocks still irk United fliers

There is rarely a single specific issue a reporter writes about that provokes huge interest from its first mention, and then continues to do so for months on end. For loyal customers of United Airlines, however, the carrier’s blocking of “award” seats made available by its partners in the global Star Alliance is not just any issue.

That was evident as soon as this column exposed the previously secret practice in September, as hundreds of members of United’s frequent-flier program, Mileage Plus, complained either to me or the airline. Although I haven’t dedicated a column to the issue since early December, I continue to receive e-mail messages about it. I also try to answer some questions in a thread on FlyerTalk…

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American ends stopovers on ‘awards’

Do you rely on the media to tell you about changes in your preferred frequent-flier program? If you did that when American Airlines introduced its one-way “awards” last week, you missed the loss of a significant benefit — a free stopover previously offered on mileage tickets.

It was no surprise that American omitted that detail in its press release, but it was shocking to see how many mainstream-media reports parroted the corporate line. They apparently didn’t notice the discontinued stopovers — a sign of a successful public-relations campaign. Given the recent rich history of “enhancements” in the airline industry, which has been hit hard by the global recession, one of the first questions I ask when I hear about new features is whether any old benefits are being taken away…

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Aviation meets community service

It’s no secret that times are rough for the airline industry, and the glamor once associated with it is long gone. Many children, however, still dream of a life in the sky. Should they be encouraged?

The answer of Cathay Pacific Airways, Hong Kong’s main airline, is a resounding yes. In 2003, it started a program for high school students called “I Can Fly,” which teaches young aviation enthusiasts the basics of the industry at no cost — from piloting and engineering to marketing and customer service. About 3,000 students have graduated from the three programs in Hong Kong so far, said Elsa Leung, Cathay’s corporate communication manager…

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In air with Clinton on first trip abroad

Have you ever wondered what it’s like traveling with the secretary of state around the world? Although I’ve been doing it for more than eight years, I’ve resisted frequent suggestions by friends and colleagues to write about it.

Now I’ve found an excuse. There is a new secretary — Hillary Rodham Clinton no less — and she has just completed her first overseas trip since taking office. So it’s time to step back from what has become a routine for us in the press corps and try to look at it through a fresh pair of eyes. The State Department usually gives us 13 seats on the secretary’s plane, but this time we got three more, to accommodate the bigger interest in Mrs. Clinton’s maiden voyage to Asia.

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New hopes for rail travel

Have you heard that trains are “in” again? They have been “out” for so long, it’s almost hard to believe it, but President-elect Barack Obama’s decision to ride the rail into Washington for his inauguration has excited many train lovers.

Since flying became the main form of long-distance transportation in the United States in the past couple of decades, repeated warnings by railroad executives and industry advocates that insufficient funding and out-of-date equipment would lead to the system’s collapse seemed to fall on deaf ears. Finally this fall, Congress more than doubled funding for Amtrak, the semi-public company, in a $13 billion railroad improvement bill sponsored by Reps. James L. Oberstar, Minnesota Democrat, and John L. Mica, Florida Republican…

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U.S. visa-free travel comes with strings

Are you getting ready to welcome friends or relatives from overseas for the holidays? Or perhaps you are one of those visitors. This might be a good time to check the latest U.S. entry requirements, especially if you or your guests are traveling without a visa.

Most citizens of the 34 countries participating in the so-called visa-waiver program think that all they need to board a plane to the United States is a passport and an airline ticket. For the most part, they are right. But what kind of passport and ticket? If your passport was issued before Oct. 26, 2005, it must be machine-readable, with a strip at the bottom of the title page that can be read by a computer when swiped…

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Get refund if airfare drops

Are you angry at yourself for buying a plane ticket for the holidays too early and the price is now lower? Do you even know whether the fare has dropped? Either way, you may be able to get some of your money back.

For years, travelers were warned against procrastinating when it comes to holiday trips, since conventional wisdom held that air fares usually get higher the longer you wait. But this year, wild swings in the price of oil and a global financial meltdown have shattered stereotypes about air travel. Although many U.S. carriers have resisted lifting the fuel surcharges they imposed when oil was much more expensive, fares have been cautiously coming down of late…

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