Christmas

Get refund if airfare drops

Are you angry at yourself for buying a plane ticket for the holidays too early and the price is now lower? Do you even know whether the fare has dropped? Either way, you may be able to get some of your money back.

For years, travelers were warned against procrastinating when it comes to holiday trips, since conventional wisdom held that air fares usually get higher the longer you wait. But this year, wild swings in the price of oil and a global financial meltdown have shattered stereotypes about air travel. Although many U.S. carriers have resisted lifting the fuel surcharges they imposed when oil was much more expensive, fares have been cautiously coming down of late…

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Fare sales often lost in translation

Why is it so difficult for major U.S. airlines to be upfront with their customers? Their practices of advertising fares and marketing services remind one of that mysterious “Twin Peaks” revelation, “The owls are not what they seem.”

Last month, I wrote about fake “direct” flights — two or more separate flights that are sold as one under the same number, but are operated on different aircraft and sometimes require changing terminals. That often sends unsuspecting passengers running across the airport to catch what they discover is a regular connection. Knowing that “direct” flights are not what they seem helps to avoid unpleasant surprises during a trip. To avoid such surprises before travel, you should also know that airfares, as advertised by the so-called legacy carriers, are not what they seem, either…

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