Educating the flying public

Do you find that air travel has become a complex game of numerous airline rules, growing restrictions, oversold flights and never-ending fees? Do you feel knowledgeable enough and prepared to navigate that labyrinth before, during and even after a trip?

I often compare booking travel to a science — with so many different booking codes, fares, upgrade requirements, penalties and other conditions for changes and cancellations, it’s almost impossible for fliers to keep track of it all. That makes them heavily dependent on airline agents, and it’s well known that you can hear different answers to the same question…

Screen, please, doctor

Noah Wyle has never heard of the “Carter scale”, a phrase coined by University of Edinburgh medical students addicted to “ER” — the highly rated US TV drama that has made Wyle a star — as a gauge of male attractiveness. He is certainly aware of the international fame that the role of the sweet and earnest Dr John Carter has brought him, and admits that it has changed his life on every level. But he comes across as the most unlikely Hollywood luminary, still striving to reconcile his shyness and the rewards of celebrity.

We’ve been talking for 15 minutes, Wyle having driven for two hours to Los Angeles from his 45-acre ranch in the Santa Ynez Valley, near Santa Barbara, California, which he bought from actress Bo Derek last year for a reported $2.5m (£1.7m). Simply but elegantly dressed, in a stylish brown jacket and blue jeans, the 6ft 2in Wyle clearly anticipates my comment on his beard, which made a brief but controversial appearance on “ER” a couple of years ago…