nkralev on October 12th, 2010

As U.S. and other NATO troops continue to die in Afghanistan, one of the main questions being asked in foreign policy circles is this: How committed are Arab governments to defeating al Qaeda and the Taliban? The United Arab Emirates showed last week that fighting violent extremism is less important than its commercial airlines’ well-being.

Most governments around the world help their carriers in various ways, not only out of national pride, but because a strong airline has a positive impact on a country’s economy. One of the missions of every U.S. embassy is to promote trade and commerce that benefit American companies. That has become an organic part of modern diplomacy.

The UAE, however, has gone farther than most countries do by kicking Canada out of Camp Mirage, a military base used to support operations in Afghanistan. Why? Because Ottawa refused to succumb to the tremendous pressure Abu Dhabi applied in the last several months to secure a significant expansion of flights to Canada for the UAE’s two largest airlines, Emirates and Etihad.

By doing so, the UAE has not only shown that its carriers’ profitability is more important than maintaining good foreign relations — it also risks harming the security of NATO members, and in fact regional and global stability.

The UAE’s ambassador to Canada, Mohammed Abdullah Al-Ghafli, expressed frustration with Canada’s rejection of his government’s demands, saying that “will only negatively impact the populations and economies of both countries.” His prediction may be correct, and some Canadians no doubt share it. Among them is Calgary Mayor David Bronconnier, who said in February that “airlines such as Emirates have an enormous ability to add to our economic vibrancy, business and tourism activity.”

Both Emirates and Etihad have an excellent reputation, and many travelers are happy about their success and wish them no ill. Their well-being is actually good for consumers, because it boosts competition and pushes other carriers to improve. Their competitors, on the other hand, feel differently, accusing Emirates and Etihad of receiving unfair assistance from the UAE government.

However one feels about the two carriers’ growth, holding defense and security hostage to commercial aviation is questionable at best.

The UAE sought to increase the current three flights a week to Toronto by both Emirates and Etihad to daily, and to add flights to Calgary and Vancouver. Air Canada naturally objected, though other airlines would have been affected, too. Many passengers traveling from the Middle East and South Asia to North America now fly first to Europe on Air Canada’s Star Alliance partners Lufthansa, Swiss International Airlines, Britain’s BMI and Austrian Airlines, and some of them connect to Air Canada.

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Continue reading about UAE mixes aviation and foreign policy

nkralev on March 18th, 2010

If you thought complaints about a policy of your preferred airline would fall on deaf ears, last week proved you wrong. As travel companies struggle to survive the economic crisis, they are increasingly listening to their most loyal customers.

As I reported in this column, United Airlines announced last month that it soon would end advance domestic upgrades, which could be confirmed using electronic certificates top elite travelers get if they fly at least 10,000 miles per quarter.

Though United tried to mask that huge loss for its best customers with the promise of automatic “free upgrades” if space in first or business class is still available a couple of days before a flight, the outcry against the new policy was overwhelming…

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nkralev on March 15th, 2010

How would you feel if you were detained for more than a week upon arrival in a foreign country for reasons that had nothing to do with you — and you missed your meeting or never even made it to your destination?

Thousands of passengers to Asia, where governments have implemented the most draconian measures to prevent the spread of swine flu, have been facing that prospect every day for two weeks. Unfortunately, in most cases, they were not given all the information they needed in advance so they could plan accordingly.

Beginning April 28, dozens of planes arriving daily in Japan from North America have been held after landing until a team of health inspectors — wearing yellow protective gear, masks, goggles and gloves — takes everyone’s temperature with scanners and reviews filled-out questionnaires…

Continue reading about Flu controls surprise travelers