It doesn’t happen very often that I fly a new route on United Airlines, especially out of Washington — it seems I’ve flown a huge number of them. But my 467th United flight this week was on the relatively new nonstop service to Moscow.
That flight is flown on a Boeing 767, which means that it’s reconfigured with the new truly flat business-class seats. Even better, upgrading to business on that flight is usually fairly easy, and I was on a pretty high M fare, so I never had any doubt my upgrade would clear.
By the time that happened a week before the flight, I had two choices in terms of window seating: a forward-facing seat in the row before the last or a rear-facing seat in the first row of the business cabin. About six months ago, I would have chosen the first option, but after flying backward from San Francisco to Sydney in December, the direction doesn’t bother me anymore. Each couple of seats feels very much like a private compartment, and you don’t really see anything outside that compartment while seated, so you forget there are other passengers facing in a different direction. I chose the first row because it’s away from the galley and the coach cabin, which makes it quieter and less trafficked.
It was a standard United flight in terms of the service — pretty good, but nothing spectacular. My glass of water never remained empty for too long. A couple of flight attendants asked if I worked for United, because I looked familiar — that tells you how often I’m on those planes.
My routine on long-haul flights begins with changing into my plane pajamas, which are given to first-class passengers on some non-U.S. carriers — this time, I’d taken a set from Lufthansa, but I usually rotate them with sets from SWISS or Singapore Airlines. I used to change after takeoff, but by the time the seat-belt sign is off, the service has already begun, and I’d rather not be in the flight attendants’ way.
During takeoff, I read newspapers — usually the Financial Times, where I used to write, and the International Herald Tribune on flights originating outside the United States. Then I turned on my entertainment system and start a film — “Valentine’s Day” was the first one I watched. It didn’t do well at the box office when it was released in February, despite the all-star cast and the director Gary Marshall, who also did “Pretty Woman.” I thought it was good enough for a plane ride.
After dinner — not-so-tasty chicken breast and cheesecake — and Chardonnay, it was bedtime. The flight left as 5 p.m., so it was too early to sleep. I tried really hard but not very successfully. At least I had a long and nice rest in a flat bed. Later, I watched another film — the very good documentary, “Celine: Through the Eyes of the World.”
Breakfast was disappointing, as it usually is in United business — just a croissant and fruit — and way behind competition, but United has never excelled at its soft product. Only first class gets eggs for breakfast.
This was my seventh time in Moscow, but the first at Domodedovo Airport — I found it much nicer than Sheremetevo. It was my 202th airport overall, according to my profile on FlightMemory.
Continue reading about Flying new United route — rare occurrence
As Washington policymakers continue to question the value of global airline alliances, Continental Airlines has shown them a benefit they most likely never suspected: increasing the transparency of sensitive data tightly held by many carriers.
That may not have been what Continental set out to do, but it’s a positive side effect. The very day it officially joined the Star Alliance last week, it uploaded on its Web site “award” seats made available by other alliance members, which its customers can book using Continental frequent-flier miles.
It took “nine months of planning and implementation” and “involved the creation of more than 1,100 new ‘reward’ codes and all the processes to make them work,” said Continental spokeswoman Mary Clark…
Going through U.S. immigration has never been easier. I’ve done it three times in less than a month, and not once did I wait in line, see an officer in a booth or have my passport stamped. Instead, I dealt with a rather cooperative kiosk for about a minute.
I’m not in the business of promoting products and services — let alone government initiatives — but the Department of Homeland Security’s new Global Entry program has truly changed my life. There is no reason why it can’t change yours, provided you are a U.S. citizen or permanent resident.
All you need to do is go to the program’s Web site, fill out a relatively detailed online application form and pay a $100 fee. If Customs and Border Protection (CBP), which is part of the Department of Homeland Security, determines that you are a low-risk traveler, you’ll be invited to an interview at the airport of your choice…
If you’ve become accustomed to upgrading your domestic flights on United Airlines months in advance, the party will soon be over. The carrier is abandoning its current system of so-called confirmed upgrades in favor of the last-minute upgrades that are more popular in the U.S. industry.
United announced the change last week, although it’s not planning to implement it until spring. The current system apparently was confusing for some passengers, although I prefer to call it sophisticated and not at all difficult to master if you are a semi-frequent flier.
However, that’s not why United is making the change. Rather, in trying to maximize revenue from selling first-class seats for cash, it will keep more of those seats open until just before departure, and if it can’t sell them, it will give them to elite customers for “free,” meaning it won’t charge frequent-flier miles for the upgrades…
Continue reading about United cuts advance domestic upgrades
Are you one of those airline junkies who not only do for themselves almost everything a travel agent does, but also often help friends and colleagues — or even people they barely know? Have you reached the point of frustration that eventually comes with anything time-consuming one does for free?
I’ve been close to that point for a few months now, for years having booked trips for others, checked them in for flights online, kept an eye on departure times and helped them redeem miles for “award” tickets. I suppose the frequency of those free services hasn’t become abusive quite yet, so I haven’t changed my ways.
But some other fellow junkies who also write about travel have had enough. They happen to be bloggers who, along with commenting on various airline news items, offer travel advice — including responses to e-mail inquiries about airfares, flight delays and resolving post-travel issues…
Social media