Delta Airlines

Airlines abuse ‘direct’ flights

At about 9 p.m. last Monday, Delta Air Lines Flight 9 was over eastern Canada on its way back from Cairo. At the same time, Delta Flight 9 took off from New York en route to Los Angeles. That doesn’t make sense to you? Well, it does to the airline industry.

The flight taking off was the “continuation” of the flight that hadn’t yet landed because of a five-hour delay. Delta sells Cairo-Los Angeles as a “direct” flight with a stop in New York, but in reality, that journey consists of two separate flights that have nothing in common except for number 9. The first one goes from Cairo to New York on a Boeing 767 aircraft, and the second from New York to Los Angeles on a Boeing 737. The arrival of the first leg is evidently not a condition for the departure of the second…

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Year-end travel deals trimmed

Does elite status with your preferred airline or hotel chain seem elusive this year? The good news is, year-end promotions offering elite fast-track and bonus points are back. The bad news is, they are fewer and less generous than in the past.

That, of course, is hardly surprising, with all the ills that have befallen the travel industry in recent months. What is surprising is the diversity of those deals, depending on the loyalty program to which you belong. No two of them are exactly alike — except that most require registration and end Dec. 15, so holiday travel is not covered. American Airlines is offering its customers who fly a round trip between the United States and Britain a free companion ticket for a future trip to either Britain or the Caribbean…

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Cheap airfares endure

Who says that cheap plane tickets are a thing of the past? How would you like to go skiing in Utah this winter for less than $150 round trip from the East coast, including all taxes? Rather visit a warmer place? How about a ticket to Hawaii for less than $300?

Yes, these are real prices, but you might need to do some homework to get them. Airlines now publish low fares less frequently and often pull them off the market within hours. We’ve all heard travel experts warning that air fares have nowhere else to go but up, mainly because of record-high jet-fuel prices, as well as predictions that the era of affordable air travel is over. That may well be what the future holds. The present, however, begs to differ…

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Air miles’ value drops

Next time an airline offers you 5,000 miles as a “good-will gesture” for something that went wrong on a flight, you might want to negotiate a bigger number.

Miles devaluation is here, and along with rising air fares, service cutbacks and various fees, it is likely to remain a prominent feature of the travel experience for a while. Some U.S. carriers have already increased the number of miles needed for an “award ticket,” and others, no doubt, will follow suit. Airlines have awarded so many millions of miles in recent years, thanks to numerous credit card and other promotions, that they started to weigh on the carriers’ balance sheets…

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