Educating the flying public
Do you find that air travel has become a complex game of numerous airline rules, growing restrictions, oversold flights and never-ending fees? Do you feel knowledgeable enough and prepared to navigate that labyrinth before, during and even after a trip?
I often compare booking travel to a science — with so many different booking codes, fares, upgrade requirements, penalties and other conditions for changes and cancellations, it’s almost impossible for fliers to keep track of it all. That makes them heavily dependent on airline agents, and it’s well known that you can hear different answers to the same question…