Travel

Brand USA falters

If you’ve traveled overseas in the past few years and watched CNN International in your hotel room or at an airport, you must have seen the commercial promoting travel to Croatia that runs several times a day.

More recently, newly independent Montenegro, another part of former Yugoslavia, has been showing off its tourist attractions on the air. It’s only natural for small countries to do that, but even Germany has promoted its tourism on National Public Radio. When was the last time you saw or heard an ad campaign aimed at foreign visitors to the United States? For many years, both government and travel industry officials assumed that Brand USA was a sufficient incentive for millions of foreigners to flock to the new world and spend even more millions of dollars here…

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Officials ordered back to coach

Washington is a government town, and most of its travel business is related to the many federal agencies here in one way or another. For those of us living in the nation’s capital, the most visible proof of that are big national events, such as a presidential inauguration, along with the numerous visits of foreign leaders that often result in street closures.

The travelers less visible to Washingtonians are U.S. officials traveling across the country and around the world on official business, which means spending taxpayers’ money. The Bush administration decided about six years ago to allow business class airfare for federal employees whose one-way journey lasts 14 hours or more…

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Hilton changes rewards

With airlines changing the rules of their frequent-flier programs to help improve their balance sheets, it was only a matter of time before hotel chains began to re-evaluate their own loyalty schemes.

Still, many travelers were surprised, confused and even angry when, earlier this month, Hilton Hotels Corp. announced two major changes to its program, Hilton HHonors. It made it more difficult to qualify for elite status, and it restricted access to so-called executive lounges at its high-end properties. In 2005, Hilton pioneered a “rolling VIP tier qualification” system, which replaced the industry standard of requiring a certain number of stays or nights during a calendar year — from Jan. 1 through Dec. 31 — to win elite status…

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Website soothes travelers

About two years ago, an economics professor in Maine thanked me for the free travel advice that I had unknowingly given him through my posts on a Web site called FlyerTalk.com.

While my experience on the fly has taught me a great deal, little did the professor know that most of what I was sharing online I had learned from FlyerTalk. The site, which just celebrated 10 years and 10 million posts, has helped thousands of travelers plan trips that might have seemed overwhelming at first, deal calmly with delays or cancellations and maximize benefits from airline and hotel loyalty programs…

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Delayed at the airport? Enjoy!

Flight delays are all too common these days, but if you have to wait around for hours, why not do it in style?

It may be difficult for many Americans to believe, given the state of U.S. airports, but there are airports in the world where one can enjoy spending time. I was reminded of that recently while waiting for a delayed connecting flight in Hong Kong. Not only is the airport one of my two favorites, it was named best on the planet in a global survey released last month. It’s efficient, clean, easy to navigate and displays architectural finesse. My final destination on that trip was Singapore, my other favorite airport, which came in second in the survey of 8.2 million travelers conducted by Skytrax…

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